Assessor Resource
TLIP2039
Ensure the confidentiality, privacy and security of customer information
Assessment tool
Version 1.0
Issue Date: May 2024
This unit involves the skills and knowledge required to apply principles and requirements relating to confidentiality, privacy and security of information collected, when providing services to customers.
It includes maintaining the confidentiality, privacy and security of customer personal information under legislation, and organisational policies and procedures. It also includes working within accepted codes of conduct and following confidentiality, privacy and security provisions.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
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